We are always glad to provide assistance or answer your questions. Contact us using any of the methods below, or refer to the “Frequently Asked Questions” at the bottom for fast answers to common questions.
Where do I find the download file for my manual?
Download files are available in PDF format and found in My Cockpit once you login.
How can I put the manual I purchased onto my iPad?
We have specific instructions for that here: Directions…
I have two accounts. How can I combine them?
We can fix that. Email email@example.com with any emails you may have used and products you have purchased. Let us know which email you your account and products linked to.
I cannot find the products I bought. Can you restore them?
It is possible you bought some products using different email addresses. It’s also possible you accidentally had a typo in your email address when you made your purchase.
In any case, email firstname.lastname@example.org with your information and we can research the account and configure it as you wish. Include possible emails you may have used and products you bought if possible.