We are always glad to provide assistance or answer your questions. Contact us using any of the methods below, or refer to the “Frequently Asked Questions” at the bottom for fast answers to common questions.
Where do I find the download file for my manual?
Download files are available in PDF format and found in My Cockpit once you login.
How can I put the manual I purchased onto my iPad?
We have specific instructions for that here: Directions…
I have two accounts. How can I combine them?
We can fix that. Give us a call, or if you prefer email firstname.lastname@example.org and include the emails you may have used when you set up the accounts, and we’ll combine them for you.
I can't see the products I purchased when I log in. Can you restore them?
It’s possible you purchased products using different email addresses. It’s also possible you accidentally had a typo in your email address when you made your purchase.
In any case, call us or email email@example.com with your information and we can research the account and configure it as you wish. Please include the emails you may have used when you set up the accounts.
How can I comment on tips? My login doesn't work.
What is your refund policy?
All non-subscription products have a 90-day, money-back guarantee. Contact support to arrange a refund.